Why hasn’t my subscription started yet?
Please allow 6-8 weeks from the time you send your order to receipt of your first issue. Your start date appears on the emailed receipt sent at the time of your order. If you have not received an issue after at least two months, please use
Subscriber Services to locate your subscription and confirm your start date.
When is my expiration date?
The date your subscription expires can be found on your issue mailing label next to the letters EXP. If you have additional questions, you may log into
Subscriber Services at any time.
I missed an issue. What do I do?
First, keep in mind that as of July 2024, ReMIND will have two annual double issues, July/August 2024 and November/December 2024. If you have not received an issue by the 5th of the month, please use
Subscriber Services to request a replacement. Please note we can only mail replacements for recently-delivered issues.
How do I change my delivery or billing address?
You can update your address, as well as handle many other subscription-related questions, by logging in to
Subscriber Services.
I already paid but I got a bill/renewal notice in the mail. What gives?
If you have already paid or renewed and continue to receive notices from us, it is likely our correspondence has crossed in the mail. You can confirm your payment was received and check the status of your subscription anytime by logging into
Subscriber Services.